CONNECTING COMPANIES

With customers in the new economy

BUILDING FOR THE FUTURE

Better customer experience

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Solutions

Customer Service

We build customer intimacy by addressing and resolving customer. Our solutions are supported by trained personnel to handle inbound and outbound inquiries and complaints supported by a versatile multi-channel contact center platform, Sesame.

E-Commerce Assistant

With the exponential growth of e-commerce in Indonesia, Links have identified the need to provide the human contact fact. Our agents are trained to answer inquiries, attend to customer concerns and make the engagement as pleasurable as possible.

Campaign Support

For brands that have specific requirements and objectives, our proprietary platform has the flexibility to adapt . From easy-to-use dynamic call script, to experience advisory, Links can help tailor a program to suit your business needs.


Multi Channel Customer Experience

Our focus is to create a delightful Customer Experience across customer touchpoints in digital platforms and traditional channels. We reach out through voice, email, chat and customer interaction in social media. Our services include Customer Service, Cross-sell Upsell, Tele Collection, Know your Customer, Acquisition and Retention. We can help to tailor programs for brands that have specific requirements both offline and online to suit your business needs.

Services

Integrated Contact Center Platform

Our focus is to create a delightful Customer Experience across customer touchpoints in digital platforms and traditional channels. We reach out through voice, email, chat and customer interaction in social media. Our services include Customer Service, Cross-sell Upsell, Tele Collection, Know your Customer, Acquisition and Retention. We can help to tailor programs for brands that have specific requirements both offline and online to suit your business needs.

Real Time

Customizing

Powerful Integration

Flexible Work Strategy

Gamification

Script Builder

Monitoring

Supporting

Blogs

Client Experience

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Let's Talk

Don't wait until tomorrow. Talk to one of our consultants today and learn how to start leveraging your business.

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